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> Hospitality
Hospitality
Senior Level

Case studies, food tests and design briefs that will enable students to practically apply and extend their knowledge of hospitality issues.

Industry and customer service

• Dealing with customers from diverse backgrounds
• Sales and marketing issues
• Promotion and advertising
• Handling customer complaints
• Table settings and cutlery
• Service of food and beverages
• Coff ee and tea
• Food service design brief
1921015497, 978-1-921015-49-6

Health, safety and security

• Recognising and dealing with
emergency situations
• Food poisoning and food safety
• Hazard Analysis Critical Control Point issues
• Injuries in the hospitality industry
• Food labelling
• Food handling requirements
• Allergies and intolerances
• Gluten and lactose-free, food tests
1921015500, 978-1-921015-50-2

Cooking and food presentation

• Methods of cooking
• Microwave cookery
• Food preservation techniques
• Menu planning
• Nutrition and diet for adolescents
• Sensory analysis of food
• Food presentation
• Food styling for photography
1921015519, 978-1-921015-51-9
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Instant Lessons - Hospitality
Hospitality - The Industry and Customer Service

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Instant Lessons - Hospitality
Hospitality - Health, Safety and Security

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Instant Lessons - Hospitality - Cooking and food presentation
Hospitality - Cooking and Food Presentation

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